You bring them in. Fazaa brings them back.

Fazaa answers your shoppers while they're on your store, follows up with the ones who leave, and shows you who came back.

Does it come in medium? متى يوصل طلبي؟ Livrez-vous en France ? Do you ship to Riyadh? ¿Lo tienen en talla M? 黒は在庫がありますか? İade edebilir miyim? عندكم مقاس ميديم؟
Where's my order? Gibt es eine Größentabelle? أقدر أرجّع المنتج؟ Quanto tempo demora a entrega? 可以改收货地址吗? ڈیلیوری کتنے دن میں ہوگی؟ Can I change my address? هل التوصيل مجاني؟

They found your store. Then what?

Most visitors aren't ready to buy on their first visit. If nothing follows up, they're gone, and the store keeps chasing new people.

About 7 in 10 carts are left behind.

Baymard Institute, average of 50 studies

One system for after the first visit

While they're here

Fazaa answers questions, adds to cart and tracks orders, from your own products and policies.

Is the black one in medium?

Yes, 3 left in medium. Want it in your cart?

Add to cartSize guide

After they leave

Fazaa follows up left carts, invites buyers back for a second order, and brings back customers who stopped buying.

Linen shirtMedium · Sand Left in cart

Still thinking about the linen shirt? It's waiting in your cart, in medium.

Linen shirtMedium · Sand Ordered

9 of 23 left carts came back as orders this week

You already do the hard part: getting people to find you.

Fazaa takes it from there with well-known playbooks. Turn on the ones you want. You approve every message, and you see what each one brought back.

Answer questions Live
Follow up a left cart 9 came back
Invite buyers back for a second order Starts today
Bring back customers who stopped buying 6 came back

Fazaa drafted this for 23 left carts.

Still thinking about the linen shirt? It's waiting in your cart, in medium.

Start in three steps

01

Connect your store.

Turn on the chat, and Fazaa starts answering shoppers.

02

Choose your playbooks.

Turn on the ones you want.

03

See what comes back.

Approve each message, then see what each one brought back.

Know what brought them back.

Every playbook shows who it reached, who came back and what they bought.

15came back this week
Followed up 23 left carts9 came back
Reached 40 customers who stopped buying6 came back
Orders from the ones who came back$1,170

You bring people to your store through social, search, ads and word of mouth. Most aren't ready to buy on their first visit. Fazaa answers them while they're there, from your own products and policies. Then it follows up with the ones who leave: left carts, second orders and customers who stopped buying. You approve every message, and you see what each one brought back.

See the playbooks

Not a store? Fazaa answers your visitors and follows up with your clients.

Fazaa for service businesses
Do you offer coaching calls?

Yes. Sessions run weekly, and you can book one from the Coaching page.

You bring them in. Fazaa brings them back.

Join the waitlist and we'll email you when Fazaa is ready for your store.

Get the free guide